Global Roaming

I'm traveling to...

New Zealand, Singapore, Thailand, USA, UK
other...

Optus Uecomm MNW

A simpler, easier way to manage your Uecomm Ethernet VPN network.

When it comes to managing your network, you can leave it to the experts.

Delivered over a Uecomm Ethernet VPN service, Uecomm Managed Network Services are a good choice for medium-sized businesses that want enhanced network performance and reliability without the hassle and cost of day-to-day network administration.

You choose the level of support and service you need - from full management (network design, network transition, installation and configuration) to ancillary services such as monitoring, maintenance, reporting and forward planning.

FEATURES

Solutions include:

  • Managed Router (MRS) - a fully managed business-grade layer 3 network across multiple sites, including optional support for QoS.
  • Managed Firewall (MF) - helps protect your network perimeter by filtering traffic from the internet or external networks.

Our comprehensive network service team can assist with:

  • Pre-migration support of your network
  • Full contract management including contract deployment
  • Network service levels backed by an escalation process
  • 24x7 router and firewall surveillance
  • Service desk and service support processes
  • Web-based fault tracking and network reporting
  • Monthly customer summary reports.

Brochures

Optus Uecomm Managed Network Services Factsheet

BENEFITS

Cost efficiency - Costs can be reduced and working capital freed-up by outsourcing day-to-day network management to the network experts, maximising the efficiency of IT resources and removing the need for capital intensive high-end management tools.

Reliability - Service Level Agreements (SLAs) are provided on all services, and in most cases, we contact you before you even notice a network fault.

Reporting insights - Our easy-to-use customer portal website features current and historical performance metrics to assist with strategic planning.

Maintenance without hassle - Records of all inventory associated with management of your network are kept in a Configuration Management Database, ensuring inventory catalogues are safe and up-to-date.

Enjoy access to highly skilled IT staff that might not otherwise be available on-site. This includes leading industry experts, the latest technologies and best-practice service delivery based on ITIL principles and proven processes.

  • One network
  • One service level agreement
  • One easy to understand monthly account
  • One point of contact
  • One point of accountability

Support FAQs

For assistance please call the numbers below

Uecomm service enquiries and incident handling: 1800 707 447

Uecomm billing enquiries: 1800 707 117

Uecomm general and sales enquiries: 1800 832 666


Optus Uecomm MNW

Leave managing your network to the experts.

DOWNLOAD NOW

Uecomm NOC

Optus Uecomm Network Operations Centre serving you 24 x 7.

DOWNLOAD NOW

Contact a Business Specialist

Contact us now  

RECOMMENDED PRODUCTS

Cloud & Data Centre

Leverage Optus' advanced cloud solutions to develop a cloud and data centre that’s fast and agile.


Applications

Optus specialist services can help you develop effective applications solutions for your business.


LEARN MORE

Technology Perspectives

Discover more about the business of technology with Optus’ experts and industry leaders.


Industry Insights

Stay informed - read our latest technology insights and solutions for your industry.