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Optus Uecomm MNW

A simpler, easier way to manage your Uecomm Ethernet VPN network.

When it comes to managing your network, you can leave it to the experts.

Delivered over a Uecomm Ethernet VPN service, Uecomm Managed Network Services are a good choice for medium-sized businesses that want enhanced network performance and reliability without the hassle and cost of day-to-day network administration.

You choose the level of support and service you need - from full management (network design, network transition, installation and configuration) to ancillary services such as monitoring, maintenance, reporting and forward planning.


Solutions include:

  • Managed Router (MRS) - a fully managed business-grade layer 3 network across multiple sites, including optional support for QoS.
  • Managed Firewall (MF) - helps protect your network perimeter by filtering traffic from the internet or external networks.

Our comprehensive network service team can assist with:

  • Pre-migration support of your network
  • Full contract management including contract deployment
  • Network service levels backed by an escalation process
  • 24x7 router and firewall surveillance
  • Service desk and service support processes
  • Web-based fault tracking and network reporting
  • Monthly customer summary reports.


Optus Uecomm Managed Network Services Factsheet


Cost efficiency - Costs can be reduced and working capital freed-up by outsourcing day-to-day network management to the network experts, maximising the efficiency of IT resources and removing the need for capital intensive high-end management tools.

Reliability - Service Level Agreements (SLAs) are provided on all services, and in most cases, we contact you before you even notice a network fault.

Reporting insights - Our easy-to-use customer portal website features current and historical performance metrics to assist with strategic planning.

Maintenance without hassle - Records of all inventory associated with management of your network are kept in a Configuration Management Database, ensuring inventory catalogues are safe and up-to-date.

Enjoy access to highly skilled IT staff that might not otherwise be available on-site. This includes leading industry experts, the latest technologies and best-practice service delivery based on ITIL principles and proven processes.

  • One network
  • One service level agreement
  • One easy to understand monthly account
  • One point of contact
  • One point of accountability

Support FAQs

For assistance please call the numbers below

Uecomm service enquiries and incident handling: 1800 707 447

Uecomm billing enquiries: 1800 707 117

Uecomm general and sales enquiries: 1800 832 666

Optus Uecomm MNW

Leave managing your network to the experts.


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