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To speak with us call our hotline on 1800 555 937 or contact us.

If you are calling from overseas dial +61 2 8087 3190.


Optus Telecom Expense Management

Manage your mobile fleet with Optus' reporting and cost analysis tool.

Want to get a better handle on your mobile fleet?

These days mobile communication is essential to everyday business. For some companies, this can mean managing a large mobile fleet and the substantial time and paperwork that comes with it.

Optus Telecom Expense Managementâ„¢ (Optus TEM) helps your organisation to simplify billing, increase usage visibility and maintain accurate budgetary controls and internal cost allocation.


Asset Management - Easily view and manage telecommunication services, mobile users and assets.

Cost Analysis - Manage expenditure and usage at a company, department and user level.

Reporting - Comprehensive report capabilities including comparative departmental and individual usage and spend at the department and company level; customised financial reporting; cost centre management; and individual transactions.

Additional features - A range of additional features are available, including bespoke managed service offerings; bill import; reporting for Optus and non-Optus billing formats; and financial system integration.


Optus Telecom Expense Management Factsheet


Ease of use - Optus TEM is delivered using cloud computing technologies, providing remote web-based access. Cloud technology allows self-management of telecommunications assets and billing information helping to reduce overall costs.

Reduced administration and processing - By streamlining business processes Optus TEM can reduce administration and processing costs, eliminating the need for manual, time consuming alternative methods.

A single view - Optus TEM offers electronic uploading of mobile and fixed line costs (across multiple vendors), allowing holistic, detailed review of telecommunication costs and usages.

To discuss how Optus TEM can improve your business efficiency, contact your Optus Account manager today or call us on 1800 555 937.

Why buy this product

Optus TEM is a mobile asset and expense management tool. It provides comprehensive asset management reporting and analyses, allowing for review of business mobile usage, from multiple telecommunications providers.

Case studies

Australian Red Cross

Australian Red Cross

Find out how Optus Business successfully delivered a large mobile transition project in a tight timeframe.

Read more ...

Commercial overview

Optus TEM is available as a standard package, with the option of purchasing additional components to suit your business needs.

Optus also provides consultancy and customised development services to ensure that your Optus TEM solution is optimised for your business. These services will be priced on a case by case basis, depending on your business requirements.


Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Mobile Services, please go to

Support overview

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned account manager or service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries. Email