HEADING-PRIMARY

More powerful mobile devices
As screens become larger, users are engaging with their devices with their eyes rather than their ears - using Internet browsers and accessing email rather than making calls.

Mobile network enhancements
The advent of 3G and now 4G mobile networks has fuelled an increase in the range of applications available to mobile users including video on mobile devices.

Rapid take-up of the Internet and social media
A social media presence is becoming increasingly important in allowing businesses to converse with customers and prospects - many of whom access social networks using mobile devices.

The digitisation of work
For example, a field force worker can input customer service information into a tablet while on the road with several jobs. For many businesses, the digitisation of work represents a key step on the path to enabling their employees to work anywhere at any time.

Generational change
The infusion of younger people into the workforce is playing a key role in making the mobile organisation a reality.

The globalisation of work
Mobility is extending the boundaries of the organisation beyond national and regional borders. By integrating mobility and social media, organisations can use more channels to build and maintain organisational culture.

Discover more about Trends shaping the way people work