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Telecommunications requirements are complex, and often involve services provided by multiple vendors. For example Optus might deliver your data network carriage, another might provide the equipment it and a different vendor might maintain it. These arrangements can often be time consuming and costly to manage.
Now you can reduce the risk and complexity of managing multiple vendors with managed telecommunications services from Optus (Optus Premium Managed Services). We can take responsibility for the service and support needs of your data, fixed voice, mobile and other third party products and services - from provisioning to on-going management. We manage all service interactions through a dedicated telephone number and provide consolidated billing, financial, inventory and service desk reporting.
With this service you have access to our comprehensive online billing, financial, inventory and service desk reporting tools (eFRAMS) and can even integrate them with your existing tools. We can also consolidate the costs across multiple vendors into a single bill and pay suppliers on your behalf for greater control and visibility.
To find out more about these services and tools follow the links below.
Single point of contact for multi-vendor management, including service desk, inventory, billing and reporting.