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Does your organisation have the telephony solution it needs?
Optus Evolve Voice is a SIP trunking telephony service which connects your IP PBX to the public telephone network, over a single IP connection. This simplifies the network and allows for greater flexibility and scalability. A TDM PBX variant is also available.
Optus Evolve Voice uses Optus Evolve advanced network so, if you wish, you can simplify your network even further by converging your voice and data traffic on a single connection.
Optus Evolve Voice is a SIP voice trunking service which connects your company's IP PBX to the public telephone network (PSTN) over the Optus Evolve® network so phones attached to the PBX can make and receive voice calls. It uses Optus Evolve IP VPN.
Optus Evolve Voice provides a flexible, scalable and reliable telephony service.
A TDM PBX is able to be connected to an Optus Evolve Voice service in the same simple way it is connected to a traditional TDM telephone service. You are able to change to an IP PBX at any time in the future, without the need to change the trunk.
Simplified connection to the PSTN - A simple Ethernet cable provides the connection from your IP PBX to Optus Evolve Voice and to the PSTN.
Reduced infrastructure - No need for mediation devices.
Converged voice and data connectivity - Use a single access for voice and data via Optus Evolve IP VPN, reducing total cost of ownership by removing the need for separate access connections for voice and data.
Enhance data traffic performance by utilising idle voice bandwidth for data.
To find out more about how Optus Evolve can transform your business, contact your Optus Account Manager.
As the challenger in the Australian market, Optus purpose built the Optus Evolve network to address real-world business issues as requested by our customers.
Connecting the community to maximise hospital fundraising.
Optus Evolve Voice pricing is made up of several elements:
Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Data Services, please go to www.optus.com.au/standardagreements.
The Optus Evolve network is monitored 24 x 7 by Optus and is backed by comprehensive SLA’s.
Connecting your IP PBX to the PSTN is simplified with Optus Evolve Voice. A simple Ethernet cable provides the connection from your IP PBX to Optus Evolve Voice and to the PSTN.
Optus Evolve Voice delivers the telephone service in native IP format so you can directly connect your IP PBX to Optus Evolve Voice via a router at your premises. Mediation devices (i.e. media gateways) are no longer required at your premises.
The Optus Evolve Voice service is available by itself for a voice only solution or combined with the data traffic capabilities of Optus Evolve IP VPN for a converged voice and data solution delivered via a single service.
In order to use the Optus Evolve Voice service, you will need the following Optus Evolve modules:
Optus Evolve Voice Topology
For service enquires, billing, incident handling and changes
To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries.
For non-urgent issues, use the Optus eCare portal to raise and manage service issues.
To see other contact details for Optus click here.
Access Optus eCare online reporting and management portal. You must be a registered user to gain access to this service.
What is Optus Evolve?
Optus Evolve is an advanced IP communications network that delivers tomorrow's converged business applications today - enabling your business to be more productive, now and into the future.
What are the key features of Optus Evolve?
Some of the key features of Optus Evolve are:
How can Optus Evolve help me to reduce costs?
Optus has been driving value in the Australian telecommunications market since 1992, and Optus Evolve can help reduce both the direct and indirect operating costs associated with running your communications network. For example, Optus Evolve IP VPN allows you to replace legacy networks with a single, easy-to-manage network platform that provides far greater visibility and control. Being modular in design, it enables you to choose the components you need to suit your business requirements, and adapt the network as requirements change.
How can Optus Evolve help me to reduce risk in my business?
You have the security of knowing that Optus is a tier-1 player with extensive network coverage, backed by SingTel, the largest communications company in Asia, and that Optus Evolve is based on a true carrier-grade core and edge network.
Can Optus Evolve make dealing with my telco easier?
Optus Business' vision is to provide the best in business customer experience, and the Optus Evolve product suite is a key component on the road to delivering on our vision. It provides our customers with reliable, secure and user-friendly communications services, allowing you to modify the network to suit your changing business requirements without having to rebuild your network.
What does it mean for Optus to be part of the SingTel Group?
Since 2001, Optus has been at the heart of the SingTel Group, Asia's leading communications company. Through the SingTel ConnectPlus Network, we can connect your sites around the world into your Optus Evolve network.
What number do I call for billing enquiries?
Please call the billing contact number on your invoice, your assigned service desk or otherwise call 134 315, Monday to Friday 8:00am - 5:30pm AEST for other enquiries.