To speak with us call our hotline on 1800 555 937 or contact us.
If you are calling from overseas dial +61 2 8087 3190.
Do you want to simplify the day-to-day management of your international network?
SingTel Optus ConnectPlus MRS is a managed router service for SingTel Optus ConnectPlus IP VPN customers.
With SingTel Optus ConnectPlus MRS your IT staff are freed to focus on managing other aspects of your business. SingTel Optus ConnectPlus MRS is particularly useful if you don't have skilled technology staff in your overseas locations.
Depending on your requirements a range of services are provided with SingTel Optus ConnectPlus MRS. Some of the key items are:
SingTel Optus ConnectPlus MRS complements your network management capability. You retain overall network control, while we provide specialist assistance to monitor the data telecommunication circuits to help keep them functioning at maximum efficiency.
Reduce management overheads - We undertake the router monitoring and reporting function for your international network, freeing up your IT staff to focus on business applications.
Manage network performance - With specialist attention to the detail we can help reduce network downtime and provide the information that allows you to monitor and manage network performance.
As a member of the SingTel group of companies, Optus is part of a strong, strategic telecommunications group within the Asia Pacific region - a perfect partner for your business to take advantage when expanding overseas.
To serve the needs of multi-national corporations, SingTel has a network of 37 offices in 19 countries and territories throughout Asia Pacific, Europe and the United States. These offices enable SingTel to deliver reliable and quality network solutions to its customers, either on its own or jointly with local partners. See SingTel's global coverage.
SingTel Optus ConnectPlus MRS operates in conjunction with SingTel Optus ConnectPlus IP VPN.
To find out more about how SingTel Optus ConnectPlus MRS can help your business and to obtain pricing for the services options you require, contact your Optus Account Manager.
Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Data Services, please go to www.optus.com.au/standardagreements.
The network is monitored 24 x 7 and backed by comprehensive SLAs.
The following service offerings are currently available with SingTel Optus ConnectPlus MRS
If you subscribe to the enhanced package an online account will be created to enable you to view your reports online.
Contact your Optus Account Manager to obtain details of the specific reports available.
For service enquires, billing, incident handling and changes
To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries
To see other contact details for Optus click here.