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Looking for reliable, high performance global connectivity?

SingTel Optus ConnectPlus ILC is a point-to-point international leased line service for transporting data communications traffic. It's ideally suited for organisations requiring a dedicated and secure digital transmission service to carry mission-critical and highly interactive traffic.

Whether you're transmitting data, voice or multimedia applications, we have the global network reach, the operational support and expertise to deliver the right solution for you.

Features

Extensive coverage - As part of the SingTel Group of companies we offer connectivity between 80 destinations worldwide. Whether your office is in Hong Kong, USA, Japan or Egypt, we are able to connect you.

One stop shop - To make working internationally easier, we can act as your single point of contact for circuit ordering, provisioning and billing.

Fully managed - Our technical specialists proactively monitor your leased line from a global network management centre round-the-clock so problems can be immediately detected and rectified. These specialists are supported by our in-country technicians delivering local knowledge, maintenance and support.

Reliable network performance - With the SingTel group's substantial investments in network infrastructure, you are assured of excellent network diversity and restoration options.

Brochures

SingTel Optus Global Services Overview

Benefits

Secure connectivity you can depend on - Created with security in mind, SingTel Optus ConnectPlus ILC is highly resilient and delivers outstanding performance.

Reduced network congestion - Bandwidth is dedicated. This is especially critical for businesses operating with bandwidth-intensive applications.

Supports your business growth - SingTel Optus ConnectPlus ILC services are fully scalable and available across a range of data transmission rates suited to a wide range of applications so your business can readily expand or deploy new communications requirements.

Peace of mind from a fully managed solution - All SingTel Optus ConnectPlus ILCs are fully managed and monitored 24 hours a day, 7 days a week, allowing you to focus on your core business activities while we manage your network.

Why buy this product

As a member of the SingTel group of companies, Optus is part of a strong, strategic telecommunications group within the Asia Pacific region - a perfect partner for your business to take advantage when expanding overseas.

To serve the needs of multi-national corporations, SingTel has a network of 37 offices in 19 countries and territories throughout Asia Pacific, Europe and the United States. These offices enable SingTel to deliver reliable and quality network solutions to its customers, either on its own or jointly with local partners. See SingTel's global coverage.

SingTel Connect Plus ILC offers point-to-point connectivity. For many-to-many connectivity look at SingTel Optus ConnectPlus IP VPN.

Commercial overview

The pricing for this service comprises a one time charge and monthly recurring charge depending on the features and characteristics of the service you select.

To design a SingTel Optus ConnectPlus ILC service that meets your needs contact your Optus Account Manager.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Data Services, please go to www.optus.com.au/standardagreements.

SLA

The network is monitored 24 x 7 and backed by comprehensive SLAs.

Technical overview

SingTel Optus ConnectPlus ILC is the service of choice for organisations that require a quality international transmission service provided by a stable and experience communications partner.

Stringent network design, incorporating diverse routings, node planning and selective partnerships, ensure low propagation delay and high network resiliency.

Contact your Optus Account Manager to design a solution suited to your business needs.

Specifications

Connectivity is offered in a wide range of transmission speeds including N x 64k (n = 1 to 31), E1 (2.048 Mbps), DS3 (45 Mbps) and STM-1 (155 Mbps) which allows you to match your application requirement to the specific circuit bandwidth^.

^Actual throughput may be less than the value indicated due to network overhead.

Support overview

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries

To see other contact details for Optus click here.

Tools and Downloads

Online reporting of network usage is available as part of the reporting tool eNetManager.

Access eNetManager. You must be registered user to gain access to this service.