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Network Coverage
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To speak with us call our hotline on 1800 555 937 or contact us.
If you are calling from overseas dial +61 2 9023 8795.
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SingTel Optus ConnectPlus Ethernet Line
High-speed secure dedicated Ethernet with global reach.
Do you need a global wide area network (WAN) that can handle complex and bandwidth-hungry applications?
SingTel Optus ConnectPlus Ethernet Line is a fully managed, highly secure and reliable international point-to-point Ethernet service. A very scalable service, it will equip your business with the ability to respond swiftly to an ever changing competitive environment.
If your business has expanded beyond Australia, we have the global network reach, the operational support and expertise to deliver the right solution for you.
Features
Ethernet interface - Uses standard Ethernet interface for simpler network management.
Extensive coverage - As part of the SingTel Group of companies we offer connectivity between a range of countries including Australia, France, Germany, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan, UK and US.
One stop shop - To make working internationally easier, we can act as your single point of contact for circuit ordering, provisioning and billing.
Fully managed - Our technical specialists proactively monitor your SingTel Optus ConnectPlus Ethernet line from a global network management centre round-the-clock so problems can be immediately detected and rectified. These specialists are supported by our in-country technicians delivering local knowledge, maintenance and support.
Reliable network performance - With the SingTel group's substantial investments in network infrastructure, you are assured of excellent network diversity and restoration options.
Brochures
Benefits
Secure connectivity you can depend on - SingTel Optus ConnectPlus Ethernet Line Service is delivered over a secure point-to-point connection, is highly resilient and provides outstanding performance.
Reduced network congestion - Bandwidth is dedicated. This is especially critical for businesses operating with bandwidth-intensive applications.
Familiarity and simplicity - Ethernet is available in most network equipment today, therefore there is no associated upgrade downtime if no change to the interface is required.
Peace of mind from a fully managed solution - All SingTel Optus ConnectPlus Ethernet Lines are fully managed and monitored 24 hours a day, 7 days a week, allowing you to focus on your core business activities while we manage your network.
Why buy this product
As a member of the SingTel group of companies, Optus is part of a strong, strategic telecommunications group within the Asia Pacific region - a perfect partner for your business to take advantage when expanding overseas.
To serve the needs of multi-national corporations, SingTel has a network of 37 offices in 19 countries and territories throughout Asia Pacific, Europe and the United States. These offices enable SingTel to deliver reliable and quality network solutions to its customers, either on its own or jointly with local partners. See SingTel's global coverage
If you have requirements for any-to-any Ethernet connectivity you may be interested to learn more about SingTel Optus ConnectPlus Ethernet VPN.
Success stories
Commercial overview
Pricing for this service comprises a one time charge and monthly recurring charge depending on the features and characteristics of the service you select.
To design a SingTel Optus ConnectPlus Ethernet Line service that meets your needs contact your Optus Account Manager.
Contracts
Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Data Services, please go to www.optus.com.au/standardagreements.
SLA
The SingTel Optus ConnectPlus network is monitored 24 x 7 and backed by comprehensive SLAs.
Technical overview
ConnectPlus Ethernet Line is delivered over the SingTel Group's extensive SDH network. This provides you with the ability to plan diversity routes in the event of cable outages.
ConnectPlus Ethernet Line is a Layer 2 International Ethernet service which complements our suite of ConnectPlus IP and ILC solutions.
ConnectPlus Ethernet Line offers you more choice and more flexibility, as well as the additional benefits of the end-to-end capabilities we can deliver. It is an end-to-end EoSDH based service that supports point-to-point topologies.
Specifications
Connectivity is offered in a wide range of transmission speeds, scalable from 2Mbps to 16Mbps, in 2Mbps intervals, also available at 20Mbps, 30Mbps, 40Mbps, 50Mbps and 100Mbps^.
^Actual throughput may be less than the value indicated due to network overhead.
Support overview
For service enquires, billing, incident handling and changes
To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries
To see other contact details for Optus click here.
Product FAQs
What is the difference between SingTel Optus ConnectPlus Ethernet Line and Ethernet VPN?
Both are Layer 2 service WAN solutions deployed over the SingTel Groups expansive network infrastructure. ConnectPlus Ethernet Line uses point-to-point topology on a dedicated EoSDH network, whereas ConnectPlus Ethernet VPN uses any-to-any topology on a shared VPLS network.
Billing FAQs
Our one stop shop service allows you to have a single bill for both your domestic and international sites.
Our one stop shop service allows you to have a single bill for both your domestic and international sites.
What number do I call for billing enquiries?
Please call the billing contact number on your invoice, your assigned service desk or otherwise call 134 315, Monday to Friday 8:00am - 5:30pm AEST for other enquiries.