HEADING-PRIMARY

Are you looking for a reliable voice service? Does your business make a lot of calls?

Optus BusinessNet Premier is a reliable telephony solution that can help you reduce call costs and boost productivity.

You can connect with your customers, save time with optimised call handling, and have peace of mind with disaster recovery options - all with high reliability, 24x7 support, and great value for money.

There are two Optus BusinessNet Premier services - Optus BusinessNet Premier MultiLine digital service for larger offices and Optus BusinessNet Premier DirectLine, most suited to smaller offices with analogue equipment.

Features

Here are just some of the many features and options that can help your business be more productive.

• A range of hunt group options to ensure incoming calls are distributed and answered efficiently
• Call forwarding, call waiting, voicemail and calling number display so important calls aren’t missed.
• Call barring to help you control costs by restricting access to expensive call types.
• Number only diversion so you can advertise local numbers in locations where you have no offices and redirect calls to your main office.
• Business continuity features such as MultiLine dual exchange homing if one exchange or access link fails and MultiLine emergency or congestion diversions to redirect incoming calls to an alternate location.

Brochures

Optus Outbound Voice Solutions Brochure

Optus BNP MultiLine Brochure

Optus BNP DirectLine Brochure

Benefits

Service you can depend on - Your Optus BusinessNet Premier service provides reliable phone connections with disaster recovery options and 24 x 7 support.

Improved business efficiency - A wide range of features are available to make handling incoming and outgoing calls easy.

Value for money - We offer flexible pricing plans and special low rates for calls between directly connected sites and to Optus mobiles. Our competitive call costs are charged per-second, so you only pay for what you use.

Easier cost management - Our powerful billing and reporting services can be tailored to your organisation’s requirements.

To find out more about Optus BusinessNet Premier talk to your Optus Account Manager today.

Why buy this product

Optus BusinessNet Premier's feature-rich service is delivered over Optus' advanced voice network, giving you the peace of mind of reliability and 24x7 support.

It's service at competitive prices and simple to manage with our range of powerful and flexible billing services.

And when you are ready to move to IP networking and IP voice trunking we can provide a migration path to Optus Evolve Voice, part of our advanced Optus Evolve communications network.

Commercial overview

Optus BusinessNet Premier call rates are competitive with timed calls charged per-second so you only pay for what you use. Flexible pricing plans and volume discounts are available, and special low rates apply for inter office calls and calls to Optus mobiles.

To find out how Optus BusinessNet Premier can help your business, contact your Optus Account Manager today.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Voice Services, please go to www.optus.com.au/standardagreements.

SLA

The BusinessNet Premier service is monitored 24 x 7 by Optus and is backed by comprehensive SLA’s.

Technical overview

Optus BusinessNet Premier MultiLine is a digital trunk telephone service for connection to offices with digital PBXs. Optus BusinessNet Premier DirectLine is for direct connection to analogue PABXs, key systems, handsets or other equipment.

Optus BusinessNet Premier MultiLine and DirectLine are available in most CBD, metropolitan and major regional locations. For sites outside of the coverage area Optus Business Long Distance provides competitive call rates for national, international and fixed to mobile calls.

User-friendly features, disaster recovery options, 24 x 7 operator service, flexible billing and the simplicity of dealing with a single telecommunications carrier all make your job of managing the telephone network easier.

Specifications

All call types are supported including Local, National, Fixed to Mobile, International and Directory Services.

Optus BusinessNet Premier MultiLine provides primary rate ISDN voice services, with each connection supporting between ten and thirty trunk lines. For information including the standards your equipment must conform to download Optus BusinessNet Premier MultiLine Brochure.

Optus BusinessNet Premier direct connects analogue equipment. For information including the standards your equipment must conform to download Optus BusinessNet Premier DirectLine Brochure.

Local Number Portability allows you to move your inbound telephone numbers to Optus, so there is no need to change your contact numbers when changing carrier. For guidance on porting your telephone numbers to Optus download Optus Local Number Portability.

Support overview

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries

To see other contact details for Optus click here.

Billing FAQs