HEADING-PRIMARY

Have you outgrown your PBX or does it need a refresh? Setting up a new site? Looking to take first steps to IP and convergence?

With Optus Business Voice Box, you can enjoy the simplicity of dealing with one provider for a complete business telephony solution including carriage, equipment and service management.

Optus Business Voice Box allows you to pay a monthly charge that covers your equipment and your choice of Unified Communication features - instead of tying up your capital with the purchase of PBX equipment and handsets.

Combine Optus Business Voice Box with the reliability of Optus voice carriage services for your calls and you have a complete business telephony package.

Features

Optus Business Voice Box includes:

• Supply and installation of PBX equipment, including a PBX with a rich feature set.
• Supply of associated peripherals such as handsets, consoles. You will have a wide choice of handsets, including IP handsets.
• Service management options to satisfy your requirements - ranging from unmanaged through a premium managed service.
• Cabling from the PBX equipment to distribution frame.
• Total solution of PBX and traditional voice carriage.

Brochures

Optus Business Voice Box Brochure

Benefits

Simplicity - Optus Business Voice Box is an all in one package. You don't need to become a telephony expert to source, install and manage equipment and voice services.

Single point of contact - As a total solution of equipment and voice carriage, points of demarcation are eliminated.

Choice - You can choose from a range of service management options to suit your needs and are offered a range of PBX features that can be used to improve everyday business operations.

Financial Benefits - Our simple monthly charge you may help you to free up capital for more pressing demands as well as providing a cash flow friendly way of updating your technology. Combined with competitive call rates this is an ideal package.

Your Optus Account Executive can give you advice on what options will be most useful for your business.

Why buy this product

Optus Business Voice Box is a managed telephony service combining both voice carriage and PBX equipment. You can save time instead of researching, installing and maintaining two separate offerings and there is just one point of contact for all of your support requirements.

Choosing Optus provides the peace of mind that your telephony systems will consistently deliver to expectations.

Commercial overview

Optus Business Voice Box is offered with a rental service or outright purchase. If rented you will sign a rental agreement with Optus Financing. Optus Financing will approve the rental agreement when credit is approved.

Optus Business Voice Box billing comprises a monthly recurring charge, voice carriage charges and in some cases on-off charges. The charges for the service will depend on the options you choose. You can receive this as a single bill on completion a Single Bill Request Form.

To have an Optus Business Voice Box solution configured for your business, contact your Optus Account Manager today.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Voice Services, please go to www.optus.com.au/standardagreements.

Technical overview

Your Optus Business Voice Box solution will be tailored to your specific needs, providing you with the choice of equipment, features and service management options you require.

Specifications

The following terms and conditions apply to Optus Voice Box.

1. Customer must complete a Single Bill Request Form to receive a single bill for all services.
2. Minimum contract term is two years.
3. You must maintain an Optus Voice service for the duration of the term. Cancellation fees apply.
4. Standard Voice product terms and conditions apply, refer to Standard Form of Agreement at www.optus.com.au/standardagreement.
5. If a rental agreement is chosen, the customer will sign a rental agreement with Optus Financing. Optus Financing will approve the rental agreement when credit is approved.

Support overview

The Voice Box Help Desk on 1800 248 384 (or 1800 178 627) is available to take your calls, the hours of service depend on the service management option you have chosen ranging from business hours to full 24 hours a day 7 days a week.

Call the Voice Box Help Desk to:

• Receive advice on how to use the handsets and other Voice Box equipment
• Report faults on the Voice Box service
• Arrange moves, additions and changes (MACs) for existing Voice Box services

You may also call the Optus Business service desk on 1300 300 332. This team is available 24 hours a day 7 days a week.

To see other contact details for Optus click here.