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Send and receive faxes without using a fax machine.

With Optus Fax2Mail you can send, receive, save, file, forward, and track faxes in seconds - right from your desktop or PDA. Documents, spreadsheets, and graphic images are converted from email and sent as outbound faxes. When you receive a fax, Fax2Mail automatically forwards it to your email box as an attachment with notification in the subject line.

Features

Fax documents directly from your desktop - Send faxes from your desktop by attaching documents to an email message or using the "Send To" function. The documents are sent to the recipients fax machines.

Receive faxes as emails - Faxes are received as a PDF or TIFF attachment directly to your email address.

Web based administration tool - You maintain control over your account, including user registration, coversheet/email design, and billing and delivery options.

Brochures

Business Messaging Solutions Brochure

Benefits

Increased efficiency when travelling - There’s no need to return to the office to view important documents, just access your email.

Turn your email into a document handling centre - Receiving faxes as attachments means you can treat otherwise paper documents like electronic files - view, print, forward and delete them. Additionally you can rename the file and save it to your computer for easy document storage.

Improved confidentiality - Send documents without having to print and dispose of potentially sensitive information. Plus you will have a record of exactly when the document was sent.

To get started with Optus Fax2Mail contact your Optus Account Manager today.

Why buy this product

Some industries such as financial, insurance and legal still rely heavily on hardcopy communication such as fax. If you are one of these industries or another that frequently sends faxes, Optus Fax2Mail enables you to do this electronically with the advantages that entails.

Commercial overview

To find out about Optus Fax2mail pricing structure contact your Optus Account Manager today.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Messaging Services, please go to www.optus.com.au/standardagreements.

Technical overview

Sending and receiving faxes with Fax2Mail is easy. When you establish your account for using the Fax2mail service you will receive a user guide explaining the simple steps to follow.

Large corporate customers can use Fax2Mail service to reduce telephony costs and eliminate the need for actual fax machines. To support enterprise customers, Fax2Mail provides the following features:

• Support for groups of users. Group support also includes specification of profile elements and stored objects at the group level.
• Support for pools of fax numbers that are assigned to a particular group.
• The ability to designate users as administrators for certain groups.

Administrators can create, modify and delete users within their groups, create new subgroups, move users between groups and view activity within the groups.

Specifications

The following formats can be used for faxes sent with Fax2email:

Word Processing

• Microsoft Word Win: v. 95, 97, 2000 Mac: v. 4, 5.x, 95, 98, 2001, X DOC
• Visio Drawing v. 3 and above VSD
• Rich Text Format All versions. RTF
• Plain Text All versions. TXT

Graphics

• JPEG All versions. JPG, JPEG
• Windows Bitmap All versions. BMP
• GIF All versions. GIF
• Microsoft PowerPoint Up to v2003 PPT
• PostScript All Versions. PS

Spreadsheet

• Microsoft Excel v. 5, 95, 97, 2000 XLS

HTML

• All Versions. Now includes support for encrypted documents. HTM, HTML

Adobe Acrobat

• All Versions. PDF

Support overview

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries.

To see other contact details for Optus click here.

Tools and Downloads

Access Fax2Mail. Use must be a registered user to gain access to this service.