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Mobile email made simple.

If you use Microsoft® Exchange for your corporate email, Microsoft DirectPush Email from Optus may be the solution for you.

Unlike many other mobile email solutions, Microsoft DirectPush lets your Windows Mobile® smartphone connect directly to your email server, without having to install extra software or servers.

Access your Microsoft Outlook® mailbox on the road and respond instantly to meeting requests. Best of all, Windows Mobile easily integrates with your existing Microsoft business applications, like SharePoint® and Live Communicator, allowing your to mobilise your enterprise.

Features

Microsoft DirectPush Email is a mobile extension of the familiar Microsoft Outlook desktop experience, combined with enterprise-grade security and device and user management.

• Connect directly to Microsoft Exchange Server 2007 or 2003R2, without needing extra servers or software.
• Based on Windows Mobile, with a range of devices to suit every user - QWERTY keypad, touch screen, candybar shape or ruggedised.
• Familiar Microsoft look and feel - easy for new users.
• Easily extend and mobilise your existing line of business applications.

Benefits

The benefits to your company of the Microsoft DirectPush email solution are:

• Enhanced employee responsiveness and productivity: Turn downtime into productive time by giving your employees access to email and corporate information on the move.
• Rich user experience, with familiar Microsoft look and feel: Get your Outlook email on the move, and use mobile versions of familiar Microsoft applications.
• Minimise IT burden and costs: No additional software licences and servers needed, reducing operational costs and IT complexity of your mobile email solution.
• Mobilise your other Microsoft investments: with mobile access to Sharepoint, Office Communicator and .Net applications.
• Handset Choice: Large choice of handsets, from different manufacturers, to suit different budget and user requirements.

Talk to your Optus Account Manager today to find our more about Microsoft DirectPush Email.

Why buy this product

Optus has teamed up with Microsoft, the world leader in email, messaging and business productivity applications, to deliver a corporate mobile email solution combining the power and familiarity of Microsoft Exchange and Outlook Server messaging with the convenience and performance of Optus Mobile connectivity.

Microsoft DirectPush Email provides direct, mobile, access to your corporate Exchange server so your Outlook email, contacts, calendar and tasks are automatically synced.

It is a mobile extension of the familiar Microsoft Outlook desktop experience, combined with enterprise-grade security and device and user management.

Most of the time, no third party software and servers are needed, reducing your IT burden.

Microsoft DirectPush Email also works when you are overseas in places where Optus has roaming agreements with overseas mobile operators.

Commercial overview

The Microsoft DirectPush Email solution from Optus includes:

• Windows Mobile handset per user
• Microsoft Direct Push plan per user

Depending on your current IT environment, you may also want to use professional services, such as Optus' Mobile Email Integration Services, to help make your email deployment a success.

Talk to your Optus Account Manager today to find out more about how Microsoft DirectPush Email could benefit your business.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus Business Mobile Services, please go to www.optus.com.au/standardagreements.

Technical overview

Microsoft DirectPush Email is an enterprise-grade mobile email and workgroup productivity solution based on Microsoft Exchange and ActiveSync technologies.

It works by providing a direct connection between the user’s Exchange mailbox and their Windows Mobile device, via the mobile network. Data, such as email, contacts or calendar, is automatically synchronised between the two using ActiveSync.

Specifications

To launch Microsoft DirectPush email in your organisation you will need:

• Email server: Microsoft Exchange Server 2007 or 2003 R2
• Firewall: Microsoft ISA Server 2006 or other firewall (recommended by Microsoft)
• Devices: Any Windows Mobile 5.0 or above device.
• Data connectivity: an Optus Mobile data plan for each device.

If you want help with implementing your mobile email solution, have a look at Optus' Mobile Email Integration Services.

Technical Attachments

If you would like more details on the technical fundamentals of mobilising Exchange 2007, including details on ActiveSync, refer to the Microsoft site.

Support overview

Mobile End user support

End users requiring support with using their mobile service, including actions such as turning on voicemail should contact 1300 133 334 Monday to Friday 8:00am to 7:00pm (AEST).

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am - 5:30pm AEST for other enquiries. Email optus.business.customer.service@optus.com.au

To see other contact details for Optus click here.

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