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Looking for a compelling alternative to an in-house data centre?

Optus EXPAN Co-location provides you with space to house your IT equipment in a purpose-built data centre where the environment is managed 24 hours a day, 7 days are week in a state of the art, physically secure facility that adheres to the highest levels of accredited information security.

Your equipment is located at the gateway to the Optus international Internet with direct high-speed connectivity for maximum efficiency for your Internet operations while helping you to avoid the expense of establishing and maintaining a comparable in-house facility.

Features

We provide pre built racks or space for your equipment in an Optus Data Centre, locally or Internationally. These world-class environments offer:

Reliability - Redundancy on all critical sub systems, including power, air-conditioning network connectivity and fire protection.

Security - Optus has attained global security standard certification at its Sydney data centre which provides a range of hosted services. Optus has attained ISO 27001 Information Security Management (ISMS) certification for EXPAN Co-location services at its Ultimo data centre in Sydney. The certification ISO 27001, is a globally recognised standard governing security of information and network systems. Optus' accreditation follows a thorough assessment of its hosting services including the identification and implementation of rigourous controls to meet the information security needs of its corporate and government customers.

In addition to this information security standard, Optus EXPAN Co-location data centres provide on-site security 24-7, biometric scanners and closed circuit TV. Intrusion detection systems are monitored constantly to ensure the security of your equipment while your authorised personnel can have unlimited access 24 x 7.

Performance - All Optus EXPAN Co-location services include a dedicated connection to the Internet backbone via Ethernet port, 32 x IP addresses, access to Optus data network services and comprehensive service level agreements.

Service - We provide a single point of contact. We also include 2 hours per month remote hands service to assist with routine activities like rebooting equipment, removing backup tapes and confirming cable seating.

Managed services - You can also choose from a suite of managed services such as EXPAN Managed Storage.

Benefits

Fast and reliable Internet access - Optus EXPAN Co-location provides a range options for fast and reliable Internet connection at the core of the Optus network.

A cost-effective access alternative - Save on up-front capital expense by not having to build and manage your own facility. Also save from not having to dedicate staff to in-house facility management, allowing them to focus on other business activities.

Peace of mind - The equipment is hosted in a physically secure and reliable environment backed by Optus service level guarantees so you can be confident of superior service quality.

Service flexibility - Optus EXPAN Co-location provides a variety of bandwidth options, so if your Internet access needs change, your service can be modified to satisfy new requirements.

Interested in a tour of our hosting facilities? Contact your Optus Account Manager today.

Why buy this product

With Optus EXPAN Co-location you benefit from Optus' high-capacity international gateway, which provides direct links to major Internet backbones located in the US.

Optus, along with parent company SingTel, has extensive and worldwide experience in dedicated world class IP Data Centre Management. As part of the SingTel Group, we are able to provide regional hosting and network solutions, with a single point of contact and a single service level agreement.

Commercial overview

The cost of this service includes set up fees and monthly fees based on the quantity of rack space or floor space used.

Contact your Optus Account Manager to discuss your requirements.

Contracts

Optus contracts with customers either on an individual basis, or by way of a standard form of agreement (Standard Agreement). To view the Standard Agreement documents for Optus products and services, please go to www.optus.com.au/standardagreements.

SLA

The target service levels include:

Technical overview

Hosting facilities are built by Optus using a pre-defined standard that accommodates customer servers and other hosted equipment. Racks are provisioned with high standard security, power and air-conditioned facilities for customer equipment. Network infrastructure enables high-speed access to Optus DIAS network elements and other Optus data products.

Support overview

For service enquires, billing, incident handling and changes

To report an incident, log a service request or make enquiries please call your assigned service desk number, otherwise call 134 315, operating 24/7 for incident handling and Monday to Friday 8:00am – 5:30pm AEST for other enquiries

To see other contact details for Optus click here.