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On-Demand Web Security

Helping eliminate web malware threats, while increasing workforce productivity.

Are you only using on-premise Web security? If this is the case, you could be putting a burden on your resources, making you completely reliant on in-house expertise.

On-Demand Web Security provides protection at the Internet level, helping to eliminate threats before they reach your network, and provides unique centralised security in distributed or mobile environments. On-Demand Web Security offers comprehensive protection with no software, hardware, installation, or maintenance required on-site.

Features

On-Demand Web Security is available in two modules:

On-Demand Web Filter - Provides comprehensive and accurate Internet filtering, including filtering for productivity and bandwidth-draining Websites. You can set enforcement policies to manage employee Internet access, through a centralised, secure interface.

On-Demand Web Protection - Secures your networks against blended and Web-based threats such as viruses, Trojan horses, worms, spyware, and other forms of malware. On-Demand Web Protection processes all Web content, including webmail, through the service to remove malicious code before it reaches your network. Using a combination of commercial antivirus engines, threat seeking technology, and correlated heuristics, we provide the finest Web protection available today.

Benefits

Benefits of On-Demand Web Security include:

  • Protection against Web-based threats including viruses, Trojan horses, worms and phishing attacks.
  • Preventing lost productivity through unauthorised or excessive employee Web usage.
  • Safeguarding employees from illegal or inappropriate Web content and reducing the legal liability of having illegal content in your network.
  • Reducing the complexity of managing Web security in distributed or growing environments and for your mobile users.
  • Complete management of on-demand web security infrastructure backed by comprehensive Service Level Agreements (SLAs).

Ready to improve your Web security? Contact your Optus Account Manager today.

Why buy this product

Your telecommunications and technology partner in one. In 2005 Optus acquired Alphawest, a single-source provider of high performance information and communication technology (ICT). In partnership, Optus and Alphawest offer network ICT services, bringing together specialist advice, smart technology and managed services to help your people, process and technology work in unison.

Other managed services offered in partnership with Alphawest that may interest you include:

Commercial overview

We will work with you to identify the solutions and services needed to meet your specific requirements. The design process starts with you and your Optus account manager - call to begin today.

SLA

Backed by industry-leading SLAs to ensure uptime and availability:

  • The Hosted Web Security service is available 99.99% of the time.
  • For customers subscribing to the On-Demand Web Protection module, Websense, blocks 100% of all known viruses inside web content that has passed through the service.

Technical overview

Acting as a proxy, On-Demand Web Security proactively discovers and blocks Internet threats and helps enforce employee Internet usage with no need to deploy on-premise equipment. It’s easy to deploy for organisations of all sizes, and uses Websense global data centres, which are load-balanced, highly available clusters positioned in 10 locations worldwide. The on-demand service is certified to ISO 27001 standards, providing the highest degree of security, privacy, and confidentiality, and is backed by industry-leading SLAs to ensure uptime and availability.

Optus On-Demand Web Security works hand-in-hand with Optus On-Demand Email Security to provide integrated email and Web protection, enabling organisations to optimise email use while safely use Web 2.0 technology.

Support overview

Technical issues

The first point of contact for incident reporting and service assistance is Alphawest on 1300 131 793. This team is available 24 hours a day 7 days a week.

Billing, General Account Changes and Enquiries

Please call your assigned service desk number, otherwise call 134 315 Monday to Friday 8:00am - 5:30pm AEST. Email optus.business.customer.service@optus.com.au

To see other contact details for Optus click here.