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Optus gets behind SMBs with new backup offering
05 Apr 2012

One-fifth of Australian SMBs surveyed don’t back up business data

Optus today has launched the Optus OfficeApps Backup Suite, designed to give Australian small and medium businesses (SMB) peace of mind through an easy to set up data backup solution that helps protect sensitive company data.

Accessed through the Optus OfficeApps web portal, the suite allows SMBs to manage important company data on employee devices through a centralised system. All backup data is stored in a secure data centre located within Australia.

Research commissioned by Optus revealed one-fifth (21 per cent) of Australian SMBs surveyed don't make regular attempts to back up their data. Of those surveyed, more than half (53 per cent) keep their back up copies onsite, leaving their data susceptible to loss . The Optus OfficeApps Backup Suite aims to allow small business owners to rest easy, allowing them to focus on what’s most important to them - running their business.

Michael Smith, Managing Director of Marketing, Optus said, "Our research shows that many Australians SMBs are not backing up critical business data as often as they should. The Optus OfficeApps Backup Suite is designed to make it much simpler for SMBs to secure important business information."

Should hardware failure or the loss of a device occur, small businesses running the Backup suite can recover their data more easily, without the need for complex IT processes. For added convenience, Optus offers a number of plan options so users can backup with less to worry about. Users can backup up to five different devices (PCs, Mac, Mobile or Tablets) enabling further mobility and usability.

"If there is a disaster at the workplace, critical business data held locally on PCs, laptops could be lost to the business forever. Even if a laptop or mobile phone is lost or stolen, any data that isn’t backed up and stored in a safe and secure place can put the business at risk," said Mr Smith.

"We're helping to address these issues through our new Optus OfficeApps Backup suite, assisting SMBs to minimise the pain associated with losing valuable business information."

Key Features of the Optus OfficeApps Backup Suite:

  • Ease of set up and use
    • Backup management across employees' devices is conveniently centralised via the OfficeApps Portal
    • Backup software is installed in a matter of minutes for each piece of (compatible) hardware - it's simple and straight forward via a device based install wizard which walks each user through the installation steps
  • Set and forget: All your business data for compatible PC, Mac, Tablets and Mobile is automatically backed up and encrypted on transfer
  • Centralised Administration, reporting tools and access is conducted via the OfficeApps Portal
  • Ongoing backup status: Administrators and users can generate reports and view backup status and usage across the fleet of business devices
  • Support: Administrator set-up and ongoing technical support. The portal also offers a support chat tool for increased convenience

Pricing and Plans

A range of Backup pricing plans have been developed to meet the needs of varying SMB sizes. Plans are available for businesses of 5, 10, 20 and 50 users. Plans can also be combined to meet the needs of larger SMBs with up to 200 employees.

Optus OfficeApps

The Backup Suite is part of the OfficeApps portfolio, which aims to assist growing businesses who are frustrated with how time consuming it is to manage and maintain their IT systems.

Offerings in the portfolio include email, collaboration and security solutions, which aim to take the hard work out of operating a business, so business owners and managers can focus more on growing rather than supporting the business.

All Optus OfficeApps solutions include up to 24/7 support.

For more information about Optus OfficeApps, visit www.optusbusiness.com.au/cloudsolutionsM

Media contacts:

Danny Wong Andy Wray
Optus Corporate Affairs Text 100 Public Relations
Tel: 02 8082 7850 Tel: 02 9956 5733
  E: OptusSMBteam@text100.com.au

iOptus SMB digital readiness research called 'How Digital-Ready is your business?', conducted by market research firm Jones Donald Strategy Partners, based on computer assisted telephone interviews with 850 individuals running Australian small and medium businesses with less than 50 employees, mid-2011