Optus today welcomed its selection as the Telecommunications Service Provider of the Year in the 2010 Frost & Sullivan Australia Best Practices Awards.
Held for the fifth consecutive year, the Frost & Sullivan Australia Best Practices Awards recognise outstanding performance by companies in the Information & Communications Technology (ICT) industry in Australia.
The inaugural Telecommunications Service Provider of the Year award recognises strong performance in mobile, broadband, data communications and managed services. Optus is the first recipient of the award in the Australian market.
Optus emerged as the top-ranking industry player after demonstrating excellence in the overall telecommunications market, including strong business performance, market-leading revenue growth and technology and product innovation.
"Consistency of performance across the service portfolio especially in broadband and mobile services and ability to grow subscribers, revenues and EBIDTA margin in a saturated market riding on the back of product and service innovations have been the key determinants in the choice of Optus as the recipient of the 2010 Frost & Sullivan Australia Service Provider of the Year," said Nitin Bhat, Partner, Asia Pacific ICT Practice, Frost & Sullivan.
"Having grown its mobile subscriber base by nearly 8 per cent in the first half of the current financial year in an already saturated market, as well as increasing its total revenue by almost 4 per cent, Optus has dominated the Australian telecommunication market during 2010. Moreover, its continued CAPEX investments and the increasing amounts of free cash flow it has been registering over the years also places the operator in very a strong financial position in the local telecom market," Mr Bhat added.
"As a champion of competition, Optus is delighted to receive the inaugural Telecommunications Service Provider of the Year Award. The win is an acknowledgement of our strong business performance, particularly over the last two years, on the back of our industry leading offerings, commitment to lead Australia in outstanding customer experience and annual $1 billion investment in our network over the last five years to enhance performance," said Paul O'Sullivan, Optus Chief Executive.
Click here to view the Frost & Sullivan 2010 Australia Best Practices Awards Service Provider of the Year Optus whitepaper.
For more information, visit http://www.frost-awards.com.au.
Media contact:
Kasia Ciszak
Optus Corporate Affairs
Tel: 02 8082 7850
Note to editors: research methodology
To select the Award recipient, the Frost & Sullivan team tracks the business performances of the market players on a regular basis, along with developing a good understanding of market dynamics within the industry. This process includes thorough secondary research of the market as well as primary interviews with service providers and industry experts. The key participants in each market segment are subsequently compared based on their market share, financial performance, product innovations and go-to-market strategies, and the top-ranking player is then presented the Award.