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Voice

This section contains the relevant standard agreements for all corporate and government voice services. You may wish to read the Summary of the relevant Standard Agreement first, and then refer to the complete Standard Agreement version if further detail is required.

Outbound Voice Services

For corporate and government customers who use Optus' outbound voice calls services, which are: Corporate Long Distance, BusinessNet Premier and BusinessNet Elite.
General Terms
Optus Outbound Voice Services Summary
Optus Outbound Voice Services Service Description 
Optus Outbound Voice Services Pricing Table
Please also refer to the relevant Appendices for your Outbound Voice service.

Inbound Voice Services

For corporate and government customers who use Optus' inbound voice calls services, which are Total Access Services, SecureCall, IntelleManager and Optus Direct Dialler.
General Terms
Optus Inbound Voice Services Summary
Optus Inbound Voice Services Service Description
Please also refer to the relevant Appendices for your Inbound Voice service.

Voice Applications

For customers who use Optus' voice value added services, which are the teleconferencing facility enhanced fax service and On-demand Contact Centre service.
General Terms
Optus Voice Value Added Services Summary
Optus Voice Value Added Services Service Description
Optus On-demand Contact Centre Summary
Optus On-demand Contact Centre Service Description
Please also refer to the relevant Appendices for your Value Added Service.

Optus Business Local Access Resale Services

For Optus Business customers connected to the Telstra network but billed by Optus.
General Terms
OB Local Access Resale Summary
OB Local Access Resale Service Description
Please also refer to the relevant Appendices for your OB Local Access Resale service.