In Australia, over 16 million unused mobile phones and batteries lie sitting around in homes and offices. Of those recycled, mobile phones go on to become new products such as batteries, stainless steel products, plastic fence posts, pallets and jewellery.
Optus has been proudly supporting MobileMuster, the official national recycling program of the mobile phone industry in Australia, since 1997.
The recycling service is free. Optus supports MobileMuster by providing collection points at retail stores and also by inserting reply-paid satchels into packaging of Optus prepaid phones, allowing customers to send old phones back for recycling.
Since 2007, year on year collections of mobile phones from Optus have steadily increased. In 2010/11, over 120,000 mobile phones (4.5 tonnes) were collected and recycled.
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What is MobileMuster?
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MobileMuster is the official recycling program of the mobile phone industry in Australia.
It was established voluntarily by the industry because of its desire to maintain high environmental standards and its commitment to product stewardship.
The program aims to:
- take back mobile phones, batteries and accessories at the end of their useful life,
- recover as much of the materials in these phones for reuse, and
- prevent mobile phones, batteries and accessories ending up in landfill.
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Why do we need a Recycling Program?
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Mobile phones are not biodegradable.
Over 90% of the plastics and metals in mobile phones, batteries and accessories can be recovered and used as raw materials to make new products such as stainless steel, plastic fence posts and jewellery.
Although everything in a mobile phone is solid-state (i.e. there are no moving parts or liquids that can be released in normal use) they do contain small amounts of potentially hazardous substances (e.g. cadmium, lead, brominated fire retardants) which, if not handled correctly at the end of their lives, can harm the environment.
This is primarily of concern in landfills where hazardous substances such as cadmium in the old NiCad batteries could be released into the environment via leachate from the landfill. Similarly, incineration of the plastics in mobile phones may also be of concern where the process is not managed in compliance with strict environmental guidelines because it may result in the release of harmful dioxins and furans.
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Why did AMTA become involved in the program?
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The Australian Mobile Telecommunications Association (AMTA) is the peak industry body of the mobile phone industry and, on behalf of its members, it manages the mobile recycling program on a not for profit basis. Specifically, AMTA's role has been to establish a recycling program that:
- is industry-led and voluntary,
- reduces the environmental impact of mobile phones, batteries, chargers and accessories,
- is cost-effective, competitively neutral and reflects the specific market and cultural attributes of Australia,
- takes a co-operative approach between industry, government, the community and consumer groups,
- is nationally consistent,
- shares responsibility for a product fairly among those participating in its life-cycle, and
- is built on genuine partnerships and effective communication between all stakeholders including government, industry, non-government organisations and the community.
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How is MobileMuster funded?
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Mobilemuster is funded voluntarily by handset manufacturers Nokia, Motorola, Samsung Electronics Australia, Sony Ericsson, LG Electronics, Sharp, NEC, Panasonic, i-Mate, HTC, battery distributors Force Technology and mobile phone network service providers Telstra, Optus, Vodafone, 3 Mobile, Virgin Mobile and AAPT.
Each pay an advance recycling levy raising 42 cents for every handset they import into Australia.
The program is run on a not for profit basis where all costs are borne by industry members. No mobile components are refurbished or resold. All materials are recycled to the highest environmental standards.
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How successful has the recycling program been to date?
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Since its national launch in 1999 to 30 June 2009, over 621 tonnes of mobile phone components including an estimated 4.26 million handsets and batteries. The industry recently released its five year statement of commitment for mobile phone recycling which outlines collection and recycling targets for the next five years.
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Do you count the number of phones collected for recycling?
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No. We measure our collections by weight in kilograms. However, we do provide an estimate of the number of handsets and batteries collected. This estimate is calculated by dividing the average weight of a handset or battery into the total weight of handsets or batteries collected. Given the weights of handsets and batteries change over time, each quarter a random sample of handsets and batteries is taken and weighed to calculate the average weight of a handset and battery.
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How many mobile phones have been collected?
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Since we started collecting mobile phones and their components in 1999, over 667 tonnes of handsets, batteries chargers and accessories had been collected by the end of December 2009. This includes over 4.48 million batteries and handsets.
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Does AMTA re-use or refurbish the handsets?
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No. All mobile phones, batteries, chargers and accessories collected through MobileMuster are recycled for materials recovery. AMTA is committed to minimising the environmental impact of mobile phones and this includes ensuring the materials collected through MobileMuster are not dumped in developing countries where there is a lack of technologies and skills to process these materials in an environmentally safe manner.
While mobile phones present no environmental or human health hazard in ordinary use, harmful substances such as cadmium or dioxins can be released into the environment from landfills, incinerators and recovery facilities if not handled properly.
AMTA acknowledges that refurbishment is a legitimate industry and should only be undertaken by accredited mobile phone repairers. Visit www.mobilemuster.com.au for AMTA's product stewardship policy including reuse and refurbishment.
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When should I recycle my mobile phone or battery?
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Mobile phone handsets can be recycled when you no longer want them or if you are upgrading your phone and have no further use for the old one. All batteries have a finite life depending on use, design and quality. Your battery is ready to be recycled when it is dead, no longer charges effectively or talk time is significantly reduced. Accessories are also accepted under the program.
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Will it cost me to recycle my mobile phone, battery and accessories?
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No. The service is free to all consumers.
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What does AMTA regard as the key achievements of the scheme?
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Key achievements that make the program a leader in product stewardship of electronic products and unique globally include:
- active involvement and support of the whole industry in a voluntary scheme,
- increasing community awareness of mobile phone recycling (79% of people are aware that they can recycle their mobile phones),
- collecting more than 667 tonnes of mobile phones, batteries and accessories for recycling,
- preventing over 4.48 million batteries and handsets and over 275 tonnes of accessories going into landfill,
- a free recycling service for consumers, local councils, businesses, schools and retailers, and
- disposal of non-recoverable parts in the least environmentally damaging way.
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Who manages the recycling process?
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AMTA has engaged MRI (Melbourne and Sydney based specialists in waste management, including office and telecommunications equipment) to manage the recycling of mobile phones, batteries, chargers and accessories.
MobileMuster currently collects from more than 5,500 sites (3,500 of these are public drop off points) across Australia including mobile phone retail stores, ANZ Branches, other retailers, mobile phone repair/service centres, government authorities, local councils, schools and businesses throughout Australia.
Batteries are processed by Korean based company, KOBAR Ltd, which meets the South Korean's strict environmental standards, to process the nickel cadmium, nickel metal hydride and lithium ion batteries.
Mobile phone circuit boards are also processed in Korea by Reco Metal for precious metals recovery, and chargers and power supply units are recycled locally in Australia.
Residue plastics from handset casings and housings are processed locally by Australian Composite Technology who uses the plastic to produce new composite plastic fence posts and pallets.
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Why can’t we recycle all the components in Australia?
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Unfortunately, the technologies and services required to recycle batteries and circuit board is currently not available in Australia. The mobile phone industry is committed to using world best practice and regularly assesses the available processes to ensure the highest environmental standards are maintained. Wherever appropriate local recyclers are used.
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What is in a mobile phone?
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Mobile phones are similar in composition to other electronic devices, and are made up of plastics, metals, ceramics and glass. In more general terms, a mobile phone is made up of these basic components:
- a handset, which includes: a case (usually plastic), display or screen, (monochrome or colour), with a glass cover, keypad, and an antenna,
- a printed circuit (wiring) board, which is inside the handset case, with integrated chips, resistors, capacitors and wires, making up the electronic brains of the phone,
- a battery, and
- a microphone and a speaker.
The content of mobile phones varies from model to model and as the technology advances so does the composition. There is no exact formula or single list of substances however, the general composition is similar among all mobile phones and other types of small electronic equipment. Recently published data represents a reasonable average (weight percent):
- ABS-PC 29%
- Ceramics 16%
- Cu and compounds 15%
- Silicon Plastics 10%
- Epoxy 9%
- Other Plastics 8%
- Iron 3%
- PPS 2%
- Flame retardant 1%
- Nickel and compounds 1%
- Zinc and compounds 1%
- Silver and compounds 1%
- Al, Sn, Pb, Au, Pd, Mn, etc., less than 1%
To find out what substances are in your mobile phone please refer to the manufacturers specifications Some manufacturers also issue an Eco Declarations for each product such as Nokia - for more information on Eco Declarations visit www.mobilemuster.com.au.
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What is extracted from the recycling process?
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Various precious, ferrous and non ferrous metals as well as plastics are recovered from the circuit boards, batteries, handset housings/casings and accessories.
Printed Circuit Boards (PCB)
After manual separation of components, mobile phone circuit boards can be processed in specialized smelters where copper and precious metals such as gold, silver and palladium are recovered. Smelting of mobile phone circuit boards requires specialized equipment. The circuit boards are sent to an approved facility in South Korea for metal recovery. The non-metallic components of the circuit boards are incinerated in a licensed facility with gas scrubbers to remove toxic product. Some ash and slags from the process are sent to secure landfill. Slag is typically a silicate glass and when stabilized and made insoluble in high temperature processing it will not leach substances of concern. In some cases it may be safely used as a building or road construction aggregate.
Batteries
Batteries, which must always be removed from the handset in the early stages of any recovery and recycling process, can be safely recycled. MRI sort and accumulate the batteries before sending them to KOBAR in Korea for processing. The batteries are hulled to remove any excess plastics. The excess plastics are either land filled or recycled where demand permits. The remaining material is incinerated and smelted. The plastics provide a fuel source for the incineration process and the metals are smelted in special distillation pots that recover:
- cadmium in pure form to produce new batteries,
- nickel and steel in alloy form for use in stainless steel fabrication, and
- cobalt from lithium ion batteries for new batteries.
During the smelting and incineration process quantities of ash and slag are created and are tested for heavy metal contamination and either sent to secure landfill or, if clean enough, used in such applications as road base.
Handset housings/casings
The ABS–PC plastics from mobile phone housing and casing are used by Australian Composite Technology (ACT) to make new composite plastic products. ACT shreds and granulates the housings and casings to remove the metals and then blends the extracted plastics with other feedstock to produce a range of composite plastic products including fence posts and pallets. The metal residues recovered are recycled.
Accessories & chargers
Accessories including AC adaptors, car chargers and car kits are collected through the program. These are accumulated and sent to a steel recycler for metal recovery. The metal recovered is source separated into ferrous and non-ferrous metals and goes into a range of application for use both here and overseas.
Plastics and other shredder flock from shredding at this stage are sanitized then placed in land fill. Thus any residual waste disposed of in landfill is rendered inert and poses no harm to the environment. It is intended to undertake trial batching of product for shredding to enable recovery of the flock from the shredding process for treatment by the plastics recycler outlined above.
To learn more about the steps in the recycling process visit www.mobilemuster.com.au or the life cycle of mobile phones visit www.mobilemuster.com.au.
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What happens to the components once they are extracted?
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When the components are extracted from the recycling process they are sold by those recyclers to manufacturers who then use them as raw materials in the production of new products such as batteries, stainless steel, jewellery, fence posts and pallets.
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How much gold is contained in a mobile phone?
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Gold is one of a number of precious metals contained in the circuitry of a mobile phone. Although only small traces of gold exist in each individual unit, more than 300 grams of gold can be recovered from each tonne of handset circuit boards. This is equivalent to mining 110 tonnes of gold ore.
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Are all brands of mobile phone handsets, batteries and accessories accepted for recycling?
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Yes. Simply take your unwanted mobile phone handsets, batteries and accessories to any one of 3000 participating mobile phone retailers or where you see the MobileMuster logo. Visit www.mobilemuster.com.au and enter your postcode to find one near you.
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Where do I take my old or unwanted mobile phone, its batteries or accessories for recycling?
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There are over 3,500 public drop off points across Australia. These include most mobile phone retailers such as Telstra, 'yes' Optus, Vodafone, 3 Mobile, Virgin Mobile, Crazy Johns, Fone Zone, Allphones, Dick Smiths, as well as Nokia Care and Motorola One Service Centres, over 250 selected ANZ Branches in Sydney, Melbourne and Canberra, Cartridge World, Battery World stores, over 270 local council libraries, transfer stations and resource recovery centres and various other locations.
To find your nearest collection centre/drop off point visit www.mobilemuster.com.au or call 1300 730 070.
Alternatively you can pick up a free reply paid recycling satchel from participating Australia Post outlets or download a free reply paid mailing label
IMPORTANT NOTICE: Please ensure that all personal information is deleted from the phone and the SIM card is removed.
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Who can I contact if my company or store would like to help round up & recycle mobile phones?
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To register your interest in helping round up and recycling mobile phones visit www.mobilemuster.com.au or call AMTA on 1300 730 070 during business hours.
Anyone can participate and it's free.
To help you on your way MobileMuster will provide a recycling crate, promotional materials and free pick up service.
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If mobile phone batteries are potentially toxic, does this mean that they are harmful to my health?
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No. The components used in mobile phone handsets and batteries are not harmful to their users when used as intended. Some components such as the heavy metal cadmium found in NiCad batteries may pose a potential environmental or health hazard if they are allowed to enter the environment.
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Is my remote location a problem for the delivery and collection of the recycling tubes & crates?
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No. MobileMuster can deliver and pick up anywhere in Australia. Please allow up to 72 hours (3 days) for delivery and collection. Alternatively you can pick up free recycling satchels from participating Australia Post outlets.
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Can regional businesses, stores and organisations participate in the program?
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Yes, AMTA encourages all mobile phone retailers, local councils, government agencies and other businesses across Australia to join the program. To register your interest and to learn more about joining MobileMuster visit www.mobilemuster.com.au.
If you know of any potential new participants in your local area why not send them an expression of interest form or encourage them to call AMTA on 1300 730 070 during business hours.
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Do I have to pay a fee to become part of the program?
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No, participation is free. Each participant who collects mobile phones on behalf of AMTA is eligible to a collection unit, promotional materials and free pick up service per site. To register your interest and to find out more about joining MobileMuster visit www.mobilemuster.com.au.
The success of MobileMuster depends on industry and consumers working together. By participating in the MobileMuster you are helping to prevent potentially toxic materials entering landfill, save valuable natural resources and avoid future greenhouse gas emissions.
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How big are the collection units?
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There are two collection units a branded cardboard box (35cm x 25cm x 30cm) or a tube (approximately 1100cm tall) (the tubes are generally only provided free of charge to mobile phone retailers and organisations who help fund the program or who actively promote the program).
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Can I buy or have a recycled mobile phone?
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No. All mobile phones, batteries and accessories collected by MobileMuster and its participants become the property of AMTA for recycling purposes only and at no time can the components be sold or used for any other purpose.
The aim of MobileMuster is to minimise the environmental impact of mobile phones. This includes ensuring that potentially toxic components, such as cadmium in batteries, do not end up in the environment. Therefore AMTA and recycler MRI do not sell any of the components collected through MobileMuster for reuse. This also ensures that the materials collected are not dumped into developing countries which often lack environmentally sound recycling and waste management facilities.
Instead, all collected components are recycled for materials recovery. These raw materials are then sold to manufacturers for use in the production of new products. To find out more about the recycling process visit www.mobilemuster.com.au and the life cycle of mobile phones visit www.mobilemuster.com.au.
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Can I reclaim my mobile phone once it has been placed in the recycle bin for recycling?
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No. All mobile phones, batteries and accessories handed in for recycling become the property of AMTA and may not be retrieved by the previous owner or sold for reuse by a participant.
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Can I mail my old or unwanted mobile phone, its batteries and accessories?
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Yes. Mobile phones, batteries and accessories can be mailed for free MobileMuster. Simply download and print off this free post mailing label or pick up a free recycling satchel from participating Australia Post outlets.
Please follow the instructions on the label or satchel. Making sure you separate the batteries from the mobile phone handsets. It is also recommended that you tape the contact points of each battery.
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Quick Facts about MobileMuster - Latest
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Download Quick Facts about MobileMuster - Latest (pdf)
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