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Support Initiatives

We have a number of innovative programs to support our people in their personal and professional lives.

Employee Partnership Agreement

The Agreement reflects the ongoing commitment of Optus and its employees to work together to develop a committed, flexible and highly skilled workforce. We are committed to achieving excellent standards in customer service, optimum productivity and a working environment that is mutually rewarding to Optus and all of its employees.

Flexing Annual Leave

Flexing annual leave allows our people to buy or sell one week of annual leave each year, according to their personal preference.

Professional Memberships

We support the membership of relevant professional associations and bodies, which assist with professional development, and provide either access to professional / vocational literature and publications, or the opportunity for interaction with other professionals in similar fields.

Family Care

We place great emphasis on helping employees balance their work and family commitments. To this end we have engaged the consultancy services of Families At Work to provide support and advice for employees about their dependant care options and to help them find out about services available in the community. Optus offers this support to its employees to help alleviate some of the worry associated with looking after dependent members of the family.

Employee Assistance Program

The Employee Assistance Program (EAP) is a Counselling and Advice Service for employees and their immediate families to seek professional assistance for any personal or work related problem. These external consultants are independent of the company and the counselling is totally confidential, aimed at enhancing wellbeing, both personally and in the workplace.