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ITThe IT functional group is responsible for developing new computer systems, maintaining existing systems, and strategic planning to support future strategy. Systems managed by the IT functional group include provisioning (setting new customers up on the network), billing and customer relationship management. In addition, IT looks after business support systems such as the General Ledger, payroll and HR systems. However, the networks used by our customers (mobile, cable, satellite, etc) are managed by the Technical functional group.