Everything you need to know about Optus' legal and regulatory commitments, all in one place.
Your privacy is a big deal to us. Learn how we collect, secure, use and disclose your personal information.
Check out Critical Information Summaries for detailed info about our products, plans and services in plain language.
Explore the standard agreements that apply to Optus products and services.
Browse device warranties and learn about your rights and remedies under the Australian Consumer Law.
Learn how we help protect the rights of copyright owners subject to the Australian Copyright Act 1968.
Find out how we can help if you’re unable to pay your bill due to personal misfortune.